Terms of Mystery

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Welcome to Scoopy-Doo! By placing an order with us, you agree to the following terms and conditions. Please read them carefully.

🛍️ Order Fulfillment & Processing

• All orders are processed within 2–4 business days (excluding weekends and holidays).

• Once processed, you will receive a shipping confirmation email with tracking information.

• We reserve the right to cancel or refund any order due to inventory issues, payment problems, or other unforeseen circumstances.

🎥 TikTok Packing Videos

• We love sharing the joy of packing your orders! From time to time, we feature real customer orders in our TikTok packing videos.

• By placing an order, you agree that your order (not personal information) may appear in a publicly shared packing video.

• If you’d prefer not to have your order featured, just leave a note at checkout saying “Do not record my order” and we’ll respect your request.

📦 Shipping & Delivery

• We offer free standard shipping on all orders.

• Delivery times may vary depending on your location and external factors such as holidays or courier delays.

• Scoopy-Doo is not responsible for delays, lost packages, or incorrect addresses provided at checkout. Please double-check your information before submitting your order.

🔁 Returns & Exchanges

• Due to the mystery nature of our products, all sales are final. We do not accept returns, refunds, or exchanges unless the product arrives damaged or incorrect.

• If there's an issue with your order, please contact us at [your email address] within 3 days of delivery with photos and a description of the problem.

🛡️ Privacy

• We value your privacy. Any personal information you provide is used solely for order processing and communication.

• We will never share or sell your information to third parties.